FREE shipping for orders above S$50 🎉

SHIPPING INFORMATION

Please note that all orders take 1-2 working days to be processed before they are dispatched.

BBYDOLL will not be responsible for the parcel in the event the parcel is lost, missing and/or non-delivered.

 

SINGPOST NORMAL MAILING

Shipping cost starts at S$3.00 and increases according to weight, capped at S$5.00.

FREE NM is provided with a minimum spending of S$50. 

Shipping would take 2 to 5 working days upon dispatch during non-peak mailing and delivery period. Parcels shipped via NM will be sent to your letterbox.

BBYDOLL does not recommend customers to choose Singpost Normal Mail. 

Singpost Normal Mail is untraceable and uninsured, therefore there will be no compensation provided by BBYDOLL or Singpost in the event the parcel is misdelivered, lost during delivery, or missing during delivery. There is a high risk for the parcel to be lost since it is untraceable.

In the event that the parcel does not fit into your letterbox, you would need to collect the parcel from your area's designated Singpost post office.

In the event that the parcel is of a size defined by Singpost, postman may attempt a doorstep delivery and/or redirect the parcel to the designated Singpost post office instead of letterbox delivery.

 

SINGPOST SMARTPAC

Shipping costs S$5.00 for orders up to S$30.

Shipping would take 2 to 3 working days upon dispatch for the first delivery attempt by Singpost.

Parcels shipped via SM will be sent to your doorstep.

Singpost Smartpac is traceable, however, there is no compensation available in the event that the parcel is damaged, missing, or lost.

If the parcel is non-delivered, you may request a redelivery via www.singpost.com.sg or self-collection from your area's designated Singpost post office within 2 weeks from the first delivery attempt made.

In the event your parcel is not collected and/or delivered by Singpost within their stipulated timeframe, the parcel would be sent back to BBYDOLL. Customer would have to top up the shipping charges to resend the parcel.

 

NINJAVAN PACK

Shipping cost starts at S$5.00 and increases according to weight, capped at S$6.00.

FREE delivery is provided with a minimum spending of S$70. 

Shipping would take 1 to 3 working days upon dispatch during non-peak mailing and delivery period.

Parcels shipped via NINJAVAN will be sent to your doorstep.

If the parcel is non-delivered, an e-mail and text message will be sent to you. You may then reschedule your delivery with NINJAVAN.